Welcome to Anza Electric Cooperative
An Open Letter to the Members of Anza Electric
I want to take this opportunity to thank you all for your patience during the outage of October 17. Southern California Edison notified us last week that they had further repairs to accomplish on their system due to the Cranston fire, and wanted to let us know as far ahead of time as possible. As mentioned in our previous communications to everyone, these repairs required the use of heavy lift helicopters and could only be accomplished during daylight hours. The remainder of the job took significantly longer than anticipated, which often happens given the difficult and sometimes dangerous nature of our business. These types of repairs, done in challenging conditions over rugged terrain inaccessible by normal equipment, can surprise the most experienced crews and take much more time than estimated. I commend SCE and their contractors for a fine job well done.
I full understand and sympathize with the frustration we all feel at this year's outage record. However, I'd like to remind everyone that the Cranston fire was an arson caused event-please direct your frustration there, not at the men and women of Southern California Edison or Anza Electric Cooperative. These fine individuals work tirelessly to provide the highest possible level of service, around the clock all year long. I personally see that in action every single day and can attest to the dedication and effort that they all show in their work.
We will have outages in the future. You can be absolutely depend on that. You can also depend on us doing our best to make sure that these events are as limited in scope and duration as is humanly possible.
I'd like to invite any Member of the Cooperative that would like to discuss the outage with me to stop by the office for a cup of coffee. I'm happy to sit with you and talk about anything that's on your mind.
Thank you again for all the support and trust that you place in our Cooperative.
Anza Electric Cooperative, Inc.