HEAP

Do you need help paying your electric bill?

Riverside County's Community Action Program may be able to help you with your electric bill through the Home Energy Assistance Program (HEAP).

First, check to make sure you meet the income guidelines listed below. If you do, you can pick up an application at the cooperative office or download one here from our website.

There are some changes to the application process this year. AEC can no longer fax applications to HEAP even if the account is past due and about to be shut off for non-payment.

Any application received by HEAP is processed in the order received. They will no longer expedite processing an application for those about to be shut off. They state that it will take 8-12 weeks to process an application.

If your account is past due, do not rely on the HEAP program for assistance and to keep your electric service on.

You will need to submit the application yourself; either in person or by mail. Their street address and mailing address are on the application.

There is no longer a limit to the number of times you can receive assistance in a lifetime. Before, you were limited to assistance three times in a lifetime unless you were age 60 or disabled, receiving SSI. Now anyone meeting their criteria may receive assistance once every year.

You will need the following documents to submit with your application. 

  • Current propane (if applicable) and electric bills.
  • Any disconnection or urgent notices.
  • Income for everyone in the household for the last four weeks. Eligibility is based on monthly income.
  • Social Security Card
  • Proof of U.S. citizenship (birth certificate or other qualifying document).
  • All adults over the age of 18 who have no income will be required to complete a Declaration of No Income form. This must be included with the application.

For further questions about the program and qualification guidelines, please contact HEAP directly at 951-955-4900.  If If

2012 INCOME GUIDELINES

           1                        $2,045.33                        $24,544.00

           2                        $2,674.66                        $32,093.00

           3                        $3,304.00                        $39,648.00

           4                        $3,933.33                        $47,200.00

           5                        $4,562.66                        $54,752.00

           6                        $5,192.00                        $62,304.00

 

                 

          

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